Privacy Policy

1. 1. 1. Introduction
         Golf Cart Warranty Company (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our services, website, and warranty products. By using our services, you consent to the terms outlined in this Privacy Policy.
      2. Information We Collect
         We collect personal and non-personal information to provide you with warranty services and a seamless customer experience. The information we collect may include:
      • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
      • Account Information: Login credentials, user preferences, and communications with customer service.
      • Warranty Details: Golf cart model, serial numbers, purchase details, and service history.
      • Usage Data: Interactions with our website, IP address, browser type, and device information collected through cookies and analytics tools.

We only collect information necessary to deliver our services and enhance the customer experience.

1. 1. 3. How We Use Your Information
         The information we collect is used to provide and improve our warranty services, support, and customer experience. Specifically, we use your information for the following purposes:
      • Warranty Services: To process warranty registrations, claims, and service requests.
      • Customer Support: To communicate with you, respond to inquiries, and resolve claims.
      • Billing and Payments: To process payments for warranty purchases and refund requests.
      • Account Management: To create, manage, and maintain your customer account and preferences.
      • Marketing and Promotions: To send you promotional offers, warranty updates, and service-related notifications.
      • Analytics and Improvements: To improve website performance, enhance user experience, and support product development.

We do not sell or rent your personal information to third parties.

1. 1. 4. How We Share Your Information
         Golf Cart Warranty Company does not sell your personal information. However, we may share your information with third parties in the following situations:
      • Service Providers: We work with third-party partners (e.g., payment processors and customer support platforms) to process payments, handle claims, and improve service delivery.
      • Legal Obligations: We may share information if required by law, subpoena, or regulatory request.
      • Business Transfers: If Golf Cart Warranty Company is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
      • With Your Consent: We may share your information with third parties when you explicitly authorize it.

These third parties are contractually obligated to keep your information secure and confidential.

1. 1. 5. Cookies and Tracking Technologies
         Our website uses cookies, tracking pixels, and similar technologies to improve your browsing experience. These technologies help us:
      • Understand how visitors interact with our website.
      • Store user preferences for faster website access.
      • Provide relevant ads and promotional content.

You have the option to manage cookies through your browser settings. Disabling cookies may affect the website’s functionality and your user experience.

1. 1. 6. Data Security
         We prioritize the security of your information. To protect against unauthorized access, disclosure, or alteration, we use industry-standard security measures, including:
      • Data Encryption: Sensitive information (like payment details) is encrypted to prevent unauthorized access.
      • Access Controls: Only authorized employees, contractors, and agents have access to customer information.
      • Monitoring: We continuously monitor our systems for potential vulnerabilities and apply necessary updates and patches.

While we take security seriously, no system is entirely foolproof. We encourage customers to protect their login information and notify us immediately if there is any suspicion of unauthorized account activity.

1. 1. 7. Data Retention
         We retain personal information for as long as it is necessary to fulfill the purposes for which it was collected. This includes providing warranty services, processing claims, and complying with legal, regulatory, or tax obligations. If you close your account or request data deletion, we will securely delete your personal information, except for information that must be retained for compliance with legal obligations.
      8. Your Privacy Rights
         Depending on your location, you may have certain rights regarding your personal information. These rights may include:
      • Access: The right to request access to your personal data.
      • Correction: The right to correct inaccurate or incomplete information.
      • Deletion: The right to request the deletion of personal data, except where required by law.
      • Data Portability: The right to receive a copy of your personal information in a usable format.
      • Right to Object: The right to object to the use of your information for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the information in the “Contact Us” section below.

1. 1. 9. Children’s Privacy
         Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly. Parents or guardians who believe their child has submitted information to us should contact us immediately.
      10. International Data Transfers
          Golf Cart Warranty Company operates within the United States but may work with international service providers. If your information is transferred to a country with less stringent privacy laws, we will ensure it receives adequate protection in accordance with applicable privacy regulations.
      11. Changes to Our Privacy Policy
          We may update this Privacy Policy to reflect changes in our services, legal obligations, or data privacy practices. Changes will be posted on our website, and if the changes are significant, we may notify customers directly via email. We encourage you to review this Privacy Policy periodically to stay informed about how your information is protected.
      12. Third-Party Links
          Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites; we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
      13. Your Choices and Preferences
          You have control over how we use your information. Here are some choices you can make:
      • Opt-out of Marketing: You can unsubscribe from promotional emails using the “unsubscribe” link in any marketing message.
      • Cookies and Tracking: Adjust your browser settings to block cookies or notify you when cookies are being used.
      • Data Requests: Contact us to request access, correction, or deletion of your personal information.

We aim to honor your preferences and privacy choices.

1. 1. 14. Do Not Track (DNT) Signals
          Some web browsers include a “Do Not Track” (DNT) setting that signals websites not to track your activity. While our website does not currently respond to DNT signals, we respect privacy by offering opt-out choices for cookies and marketing communications.
      15. Contact Us
          If you have questions, concerns, or requests related to this Privacy Policy or your personal information, you can reach us using the following contact details:

Golf Cart Warranty Company
Email:
Phone:
Hours of Operation:

We take privacy inquiries seriously and strive to respond to all requests in a timely manner.

1. 16. Governing Law
       This Privacy Policy is governed by the laws of the state in which Golf Cart Warranty Company is headquartered. Any disputes or claims regarding this Privacy Policy will be resolved in accordance with state and federal privacy laws.
   17. Consent
       By using our website, purchasing a warranty plan, or accessing our services, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.